It’s 10am on a cold Wednesday morning in London and the Clear Books office is completely empty.
Our Internet Service Provider is performing maintenance on our exchange so we’re expecting no Internet in the office for portions of the day.
Clear Books is a company that sips deeply from the cloud cup. We rely on the Internet to do… almost everything. So what do you do when the heavens open and the cloud starts to rain on your productivity? i.e. the Internet goes down in your office.
You move your productivity elsewhere. Our entire team of 20 is working as normal today. They are all working from home and they have access to all the tools they need to do their job.
Accounting
We use Clear Books cloud accounting software – the best there is, don’t you know!
CRM
The marketing team has access to web based CRM, CapsuleCRM. They use this to keep track of communications with customers.
Documents
Microsoft office was binned years ago at Clear Books. The whole team collaborates and shares Google Documents. This includes software to create documents, spreadsheets, presentations and surverys in the cloud.
Web based email from Gmail means the team always has access to email as part of the Google Apps service.
Social Communication
Many of our communication channels with customers are uninterrupted such as Twitter and Facebook.
Support Tickets
We have an in house cloud support ticketing system that the support team use to keep on top of customer queries.
Technical
Our development team use a range of web services to enhance productivity including Github and Jenkins. This allows our devs to set up a development environment anywhere.
Although no one is in the office today, it’s business as usual at Clear Books HQ all thanks to the benefits of the cloud.
